The Great Switch-Off is an inevitable and necessary transition to modern connectivity, one that aligns with the needs of today’s digital society. While most leaders are aware the switch-off is happening, many are still unsure how it affects their day-to-day operations. 

This guide is here to help you understand what’s changing, why it matters, and how to confidently prepare with practical options for modern connectivity. By planning ahead, you can protect day-to-day operations, avoid downtime, and ensure your organisation is ready for a digital-only future.

What you’ll get from this guide:

• The PSTN Switch-off explained: Get a clear understanding of what the PSTN switch‑off is, why it’s happening, and what it means for UK organisations.
• The impact on your business: See how the switch‑off could affect your systems, operations and customer experience, and why acting early matters.
• PSTN dependencies uncovered: Explore real‑world examples of hidden services still running on analogue lines, from alarms and lifts to payment terminals.
• Modern alternatives: Discover the next‑generation connectivity and voice options that can simplify your operations and improve reliability.
• Looking ahead: Gain insight into what a future‑ready connectivity setup looks like as well as a 90-day checklist to get you started.